Question 1

Can I purchase tickets on-site?

Accepted Answer

Yes tickets are available at the gate BUT to avoid extensive Q's we'd recommend you head to platinumlist.net and pick them up in advance.

Question 2

Can we re-enter the WATERBOMB site?

Accepted Answer

We understand life happens and it’s simple to forget things you need to run back for so whilst we will do our best to accommodate ‘life’ - this is on a case by case basis determined by security at the entrance gates.

Question 3

Where do I park?

Accepted Answer

Limited parking will be available in B1 and B21 South at Dubai Festival City - all will be signposted but  again WATERBOMB encourages ride share wherever possible.

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Question 4

Can I Park In The Mall

Accepted Answer

If you plan to leave early (unlikely we know), the mall offers valet parking which can be found at the VIP entrance by Marks & Spencers, from 09:00 am – 12:00 am.  Regular parking is available from 10:00 am to 01:00 am BUT Beware - the walk to the site can feel quite long and the car park will close before WATERBOMB finishes. So again, hear us when we say public transport is the way to go!

Question 5

Are there shuttle buses to the festival?

Accepted Answer

No - jump in a rideshare wherever possible.

Question 6

Are there Uber / Careem drop off points?

Accepted Answer

Yes - your captains will know exactly where to drop you and pick you up.

Question 7

Will there be changing rooms?

Accepted Answer

Yes, there's changing facilities on site.

Question 8

Can I buy food at the festival?

Accepted Answer

Yes, WATERBOMB has an epic F&B village some of our friends you’ll find include Pickl, KFC, Wimpy, Zaatar W Zeit, Pizza express, Bangkok City, Mamma Italia, Peet’s, Amexiq, Brisk@, Buffalo Wild Things, Costa, Emm Daniel, Kimchi Nom Nom, My Cafe, Swaggers, and High Joint.

Question 9

Can we bring our own food and drink?

Accepted Answer

No outside food and beverage can be brought into the arena and bags on arrival will be checked.

Question 10

What happens if I don’t want to get wet?

Accepted Answer

WATERBOMB is built around the idea of water -  all festival goers will get wet.

Question 11

Is there a seating area?

Accepted Answer

Limited seating is available inside the F&B village.

Question 12

Is the festival undercover?

Accepted Answer

No - WATERBOMB is an open air festival so remember; stay hydrated and protected 
(Think Hats and SPF people)

Question 13

Is alcohol served at WATERBOMB?

Accepted Answer

Yes WATERBOMB Dubai is licensed. There are also dedicated non-alcoholic bars.

Question 14

How Do We Pay For Things?

Accepted Answer

The WATERBOMB site is a cashless site - no ATMS are present on site either.

Question 15

What is the dress code?

Accepted Answer

Please remain respectful.You must arrive and leave the arena covered - casual beachwear is recommended - remember you will get wet!

Question 16

Can I bring my own water gun?

Accepted Answer

Outside water pistols can be used, but only once inside the arena and will need to be empty on arrival.

Question 17

Will there be any storage lockers available?

Accepted Answer

Yes, limited storage will be available for a fee and is on a first come first served basis. Please note WATERBOMB accepts no responsibility for belongings.

Question 18

*What is the last entry time?

Accepted Answer

1.30 am.

Question 19

Can I Change My Ticket?

Accepted Answer

For all ticket enquiries please head to platinumlist.com

Question 20

Is the water safe?

Accepted Answer

WATERBOMB adheres to strict health and safety protocol. All water used across the site including during the canon is certified drinking water.

Question 21

Can we bring cameras?

Accepted Answer

Professional camera equipment is not allowed into the arena unless you are an accredited videographer and/or photographer.

If you are bringing your own camera - please ensure you take steps to waterproof it - WATERBOMB accepts no liability for water damaged goods.